Care notes by voice

Better notes.
Better care.

Carers talk through the care they gave. BetterCare writes a separate care note for each thing they did, ready to check, approve and submit to your care management system.

  • Records when offline
  • Carer-approved notes
  • Integrates with your care management system
The problem

Carers give the care.
The record misses it.

Handovers, inspections and families all rely on good notes. But most of the care that carers give never gets written down.

Poor-quality notes

Notes typed at the end of a long shift are short, vague and full of typos. They don’t show what care was given, or what needs to happen next.

Missed care actions

Carers do far more than they have time to log. If it isn’t written down, nobody can see it, check it or hand it over.

Time away from residents

Logging every action and typing up notes takes time that carers would rather spend with residents.

How it works

From a conversation
to care notes.

No typing on a small screen at the end of a shift. The carer talks, BetterCare writes, and the carer stays in charge of every word.

01

Speak

Choose the resident and talk through the care you gave. Pause and carry on as you go. Recording keeps going when the screen locks, and works without signal.

02

Review

BetterCare writes a separate care note for each thing the carer did, with the time it happened. The carer adds any missing details, corrects anything, and flags handovers.

03

Approve and submit

The carer approves all the notes together, and they go to your care management system. No retyping, and no copying between apps.

One recording, every note

One conversation.
Every care note.

No forms or templates. Carers talk through their shift, and BetterCare writes a separate note for each thing they did.

What the carer said

“Helped Arthur wash and dress about ten past eight, he picked his blue jumper.1 He had most of his porridge and a full cup of tea.2 He was a bit anxious before breakfast, so we talked about the garden and he settled.3 He said his left knee is sore today, so someone needs to look at it this afternoon.4”

Care notes BetterCare wrote
Try it yourself

Try the carer app in your browser.

Choose a fictional resident and read an example script aloud. BetterCare writes the care notes. Check them, change them and approve them, as a carer does on shift.

  • Fictional residents and example scripts
  • See the same notes in the manager view
  • Free access for 7 days

No download. We delete demo recordings and notes within 24 hours.

Handovers

Nothing lost between shifts.

Anything that needs a follow-up becomes a handover note. BetterCare flags accidents and incidents for you, and carers can flag anything else. Each carer ticks a note to show they’ve read it.

  • Accidents and incidents are always flagged
  • See who has read each handover
  • Record a handover by voice, or type one
Why BetterCare
Improve the quality of carers’ notes, and give them more time back with the residents they love.
  • Works without signalRecord and finish without signal. Recordings upload when a connection returns.
  • Keeps recordingRecording continues with the screen locked or another app open.
  • Integrates with your care management systemEach note matches a care action in your care management system.
  • A person approves every noteNothing goes to the care record until a carer has checked it.
  • Safe & secureAudio, transcripts and notes are encrypted and stored in the UK. Zero data retention for all AI models, and no data is ever used for model training.
For managers

Every care note, in one place.

Read each care note, play back the recording, and check the transcript across all your care homes. Make a care or handover summary for any period. Set up care homes, residents and staff from the web.

  • Filter by resident, care action, carer and date
  • Care and handover summaries in seconds
  • Each carer signs in on shared phones
For families

Keep families close.

Turn a resident’s approved care notes into a warm update for their family. Choose the last 7, 14 or 30 days. BetterCare finds the good moments and writes them in plain, kind words. You read and edit it before you share it.

  • Written only from approved care notes
  • No clinical terms, staff names or other residents
  • A manager checks every word first

See BetterCare with your team.

Tell us about your home. We’ll show you how BetterCare fits into a real shift.